Why two lines — Software and Live video?
Most facility software is one composite number that hides what you're paying for. We charge for the software like everyone else — competitive with Brightwheel and Procare — and price live video separately because nobody else sells it. Live video is a fixed price per camera — from $7/camera/mo, set by the retention you pick (7, 30, 60, or 365 days). No per-GB metering, no overage invoices — the one video number you control.
What does a typical center pay?
40 kids, 4 cameras at 7-day retention: $99 base + $100 per-child + $28 cameras (4 × $7) =
$227/mo. A 4-site brand with 160 kids and 16 cameras (7-day):
$1,108/mo all-in. Choose longer retention on any camera and only that camera's line moves. The
ROI calculator walks your specific numbers.
Why is there a per-camera charge?
Because live video has a real, ongoing storage and bandwidth cost that most vendors either bury in one fat composite number or lock behind an "enterprise" call. We pull it into one honest line — a fixed price per camera, from $7/camera/mo, set by how long you keep footage — so you see exactly what live video costs and nothing creeps. Fixed price, no metered overages, ever.
How long is footage kept?
You pick the retention per camera, and that sets its price: 7-day $7, 30-day $12, 60-day $20, or 365-day $69 per camera per month — 720p, recorded during operating hours, stored in AV1 (the same modern codec the big streaming platforms use — it's how we keep a camera at $7). Mix and match across cameras; a hallway camera can keep 7 days while a med-room camera keeps a year. Compliance and litigation-hold retention (e.g.
Minnesota camera-law states) is self-serve at the longer tiers — and those state minimums can raise a camera's floor.
What if I don't want live video?
Then you don't add cameras, and there's no video line on your bill — you still get the full software (parent app, attendance, billing, payroll, lesson & menu planning, compliance) at base + per-child. AI features (summaries, AI lesson drafting, daily reports) are a separate $50/mo add-on, available on every plan. EVV is a separate $75/mo add-on for elder-care facilities. Most operators turn at least a couple of cameras on within the first 30 days once they see what it does for enrollment.
How much is the hardware?
Pi 5 Setup Kit is
$299 one-time (records up to 6 cameras, 8 live). Pro Hub is $450 (up to 30 cameras). Ryzen Mini for multi-location is $1,499. The
store lets you build a full quote.
Is there a free trial?
Yes — a 30-day free trial with full access. A valid payment method is required to start, but we don't charge it during the trial. Your subscription automatically begins at the end of the 30 days and renews each billing period after that — we show you the exact charge and send a reminder before you're first billed. Cancel anytime, including during the trial, from your dashboard in no more steps than it took to subscribe. Annual plans save ~17% (2 months free); no multi-year contract required.
Annual vs monthly?
Annual plans save approximately 17% (2 months free) and lock in your rate against future increases.
Founding Partner facilities — early customers in our pre-revenue window — keep their locked base rate ($99/mo childcare; $199–$499/mo elder) for as long as they stay an active founding partner, while founding slots remain.
Brand / multi-location pricing?
The
Brand plan is your per-site base ($99/site for childcare; $199 or $499 per community for elder) plus a flat
$200/mo platform fee that unlocks Brand HQ and the cross-location console — one bill for the whole group.
Email Del for a brand quote.
Do you record in 4K?
We record at an optimized HD profile tuned to your cameras — and our own testing shows it scores the same perceptual quality (VMAF ~90) as 4K on these sensors. The reason is simple: TinyGuard cameras have 2K sensors, so recording at 4K would store roughly 8× more data for no visible gain — you'd be paying to upscale, not to see more. That efficiency is exactly what lets us keep video for up to a year at a fixed per-camera price instead of a metered storage bill. We don't sell you megapixels you can't see.