Effective: May 24, 2026. TinyGuard LLC, 7428 SW Ashford St, Tigard, OR 97224. Questions: privacy@tinyguard.co. This page describes a hard architectural and contractual covenant about what TinyGuard does not do with the video that runs through its platform.
"Biometric data" in this covenant means every modality the term covers under U.S. state and federal biometric statutes — not a narrower marketing definition. Specifically TinyGuard will not capture, derive, or transmit:
The covenant applies to TinyGuard's own platform code, to TinyGuard's AI providers under our control, and to TinyGuard's subprocessors. It is not contingent on whether the data is stored, retained, or merely transient — even transient derivation is out.
| Layer | What enforces the covenant at that layer |
|---|---|
| Master Service Agreement | Every TinyGuard MSA — childcare (TG-MSA-001) and elder care (TG-MSA-E-001) — contains §3 No-Biometrics as a standalone covenant, carved out of the liability cap. A breach of this covenant uncaps damages. |
| State addenda | The covenant is reaffirmed in every state addendum that has a biometric statute on the books: Illinois (BIPA — 740 ILCS 14), Washington (RCW 19.375), New York City (LL3 of 2021), and others as we expand. Adding a new state with a biometric statute auto-triggers a per-state reaffirmation. |
| Architecture | TinyGuard's video pipeline is designed to forbid the operations that would produce biometric data. Cameras stream H.264 to the on-premises Raspberry Pi; live video is broadcast via Cloudflare Calls SFU as encoded video, not as derived features; incident-footage segments are encrypted AV1 byte streams, not feature vectors. There is no code path that takes a face crop and produces a recognition template. |
| AI providers | Our AI subprocessors (Anthropic, OpenAI, Google) receive structured text, metadata, and — for opt-in photo features such as care-suggestions and parent-photo descriptions — still images of the moment. They do not receive video frames, face crops, or biometric templates. AI calls are scoped to behavioral and safety descriptions of a scene, not identity extraction. None of these providers are sent footage to derive biometric features on our behalf. |
| Vendor selection | We do not source cameras with on-device facial-recognition firmware enabled, and where such a feature exists in firmware (some Tapo + Reolink models), the feature is left off and the on-device telemetry that would surface it is not subscribed to by the Pi. |
Biometric data has the sharpest legal exposure surface of any data category in childcare or elder care today:
A "best practice" can be relaxed quietly under product pressure. A covenant — contractual, audit-defensible, carved out of the liability cap — is what gives our customers a defensible answer when a parent, a regulator, or a plaintiff's lawyer asks "what does your camera vendor do with the kids' faces." The answer is "nothing, by contract."
For your facility, the covenant means three operational things you can rely on:
The covenant is intentionally hard to unwind. The path is not "TinyGuard ships a feature flag and turns it on for some accounts." The path is: a written amendment, separately negotiated per-facility, that names the specific biometric modality being added, the specific lawful basis, the specific retention schedule, and the specific liability allocation — and that explicitly amends MSA §3.
There are no internal feature flags, configuration switches, or partial rollouts that can turn on biometric processing for a TinyGuard customer. The covenant is binary by design — there is no "limited beta" or "opt-in pilot" path. Any future biometric feature is a separately negotiated amendment, not a setting.
This covenant became operative on TinyGuard's first paying customer date and is restated as v1.0 of the public covenant page on May 24, 2026. Material changes to the covenant (which would only happen through the §5 amendment path) would be announced via direct facility-administrator email and a 60-day notice on this page.
Covenant or biometric-policy questions: privacy@tinyguard.co
Procurement / counsel review: del@tinyguard.co
Phone: (510) 686-3357
TinyGuard LLC, 7428 SW Ashford St, Tigard, OR 97224