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How to use TinyGuard AI

TinyGuard AI is an assistant for the writing-heavy parts of care work — daily reports, observation notes, parent messages, lesson plans, incident write-ups. It turns what your team already logs into clear, ready-to-edit text. It does not run your facility on autopilot and it does not watch your cameras. This page is the feature tour: what each AI feature is, where to find it, and how to get a good result.

1. The one rule that matters

Golden rule

AI drafts. A human reviews, edits, and approves. Nothing the AI writes is sent to a parent or saved to an official record until a staff member has read it and chosen to use it.

Every AI draft also shows a source trail — the actual records it wrote from — so you can check its work in one glance before you trust it.

2. Turning AI on

AI is an optional add-on, not part of any base plan:

If the add-on isn't active, the AI features still appear in the app but show an "Add AI to your plan" prompt instead of generating. Cameras, attendance, EVV (elder), billing, the parent portal, and manual report writing all work exactly as before — only the AI drafting waits on the add-on.

How AI usage is counted (units & budget) →

3. The feature catalog

Each entry tells you what it does, where to find it, and a tip. Most features are a button — look for the ✨ sparkle icon or a Generate with AI / AI Draft action on the relevant page.

Daily documentation

Family communication

Curriculum (childcare)

Child development & screening

Safety & incidents

Elder care

Running the business

4. For parents

You don't run these tools — your child's center does — but here's the AI you may notice:

5. Getting great results

6. Budget, privacy & trust

Your add-on includes 1,500 units/month; each AI action spends a small number depending on its size. In practice almost no facility comes close to the ceiling. You can watch usage on your AI usage view. If you ever hit the monthly limit, AI pauses until the next monthly reset — and everything else keeps working normally, including saving reports manually.

Trust commitments

Human in the loop, always. AI drafts; staff approve. Source trail on every draft. Your data isn't used to train AI models — providers operate under business agreements (BAAs) that keep your facility's data private and out of model training. No biometrics — ever: no face recognition, gait analysis, or biometric identification. This is a permanent product covenant, not a setting.

7. FAQ & troubleshooting

"Add AI to your plan" appears instead of a draft. The add-on isn't active — turn it on at Billing → Add-ons ($50/mo). Everything non-AI keeps working without it.

"Already generated for today." Some daily features generate once per room per day to save units. Use Regenerate if the data changed, or pick a different date.

"AI is not configured." A temporary facility setup issue, not your account — contact support; your manual workflows are unaffected.

A draft has a detail wrong. Expected — that's why you review before sending. Edit or regenerate, and check the source trail; a wrong detail often means a record needs fixing too.

Can a parent see that something was AI-assisted? Parents see the final, staff-approved message — written and approved by people. The AI is a drafting tool, like spellcheck, not the author of record.

See how AI usage is counted →  ·  Questions? Talk to us →